Jason Clarke

Inbox Era

• How quickly do you expect people to reply to your email messages? 2/8/2010
  More importantly, how quickly do you respond to messages in your inbox? Do you try to get back to people as soon as possible, or do you let messages linger for days or even weeks? Most of the advice I’ve read on the subject suggests trying to respond as quickly as possible, because it fosters [...] […]
• Help! My inbox is overflowing, what do I do? 2/8/2010
  Hopefully I’ve convinced you that you need to get to an empty inbox. But if you’re staring at a seemingly insurmountable mountain of messages… what can you do? Okay, it’s time for a reality check here. You need to admit that you’re probably not going to get to those important messages buried somewhere in the pile. [...] […]
• Why is the goal an empty inbox? 2/8/2010
  To truly get a handle on your email communication, you need to have a goal of emptying your inbox regularly. When asked why they do it, most people who keep everything in their inbox respond with, “I can’t delete it; what if I need it?” The problem with this kind of thinking is that it doesn’t [...] […]