Comments on: Flickr Sucks - They Don’t Respect Their Users

By: Adam Dexter

Adam Dexter — Thu, 30 Oct 2008 22:52:26 +0000

@James, I have a similar situation. Over a month ago my account was deleted. I'm still fighting to find out why! I Just want to know. I have officially been given the cold shoulder. My last email to them was 10/22 and they still have no responded- the whole story is here:
http://adamdexter.wordpress.com/2008/10/30/flic...

By: Maxion

Maxion — Wed, 29 Oct 2008 03:40:57 +0000

Flickr mods are complete idiots period. I have tested their mod activity with many photo combinations and not once have the results from making fake complaints been consistant. Some mods will even set an account restricted if someone family pet offends. Flickr has no respect for pro account holders, they are nothing more than a bunch thieves.

DO NOT BUY A FLICKR PRO ACCOUNT !! Go use smugmug if you want to display your nice pictures.

By: james dupree

james dupree — Wed, 06 Aug 2008 23:43:23 +0000

Flickr sucks is the understatement of the year. On July 14th, I signed up for a “pro” account. After I uploaded 4000 pictures, my account was deleted. Why? After several emails, I was told the following:

“Hello James,

As stated on the order page there are no refunds on pro
accounts. If an
account has been closed before the pro term is up it cannot
be
transferred to another account and the unused portion is
non-refundable.

Thank you again for contacting us. If you have any other
questions, please feel free to reply to this email.

Regards,
Emily”

My account was deleted yesterday for reasons unknown. It simply stated TOS violation. Flickr does not feel it needs to explain which terms of service were violated.

However, I have no intention of going into that good night over this issue. This is theft-pure and simple.

-James Dupree

By: angela

angela — Wed, 25 Jun 2008 13:38:10 +0000

The simplest solution: use Smugmug.

By: Flickr victim

Flickr victim — Tue, 17 Jun 2008 07:54:50 +0000

Hats off for taking up the voice!

I just started a technical discussion in light of flickr staf:
http://www.flickr.com/help/forum/en-us/74977/

And no mails, no warnings, no suspension.. direct deletion of my PRO account!

I hope you take up the voice of all the victims. Its not the frustration that i want others to know, but the gentle reminder: PLEASE DONT BUY FLICKR PRO ACCOUNT you may be deleting next day without a single email conversation.

By: CORY

CORY — Sat, 07 Jun 2008 22:13:08 +0000

Mr. Clarke:

Should we do the following:

A) Kick their asses and let them suffer.
B) Get my help to make Yahoo sue Flickr.
C) Bury the Flickr Customer Care in the sand on the beach.

Team Flickr only does the forums, and they might help you if you have used the help by email/report abuse link. Flickr Customer Care should really be fired because they’re f***ing gay.

By: Former Flickr User

Former Flickr User — Thu, 22 May 2008 03:03:54 +0000

Flickr does not suck because of the Pro account fees. Those are reasonable. They suck because they have no customer service and they delete accounts without warning and without explanation for violating their intentionally vague and corny sounding terms of service. I lost my “safe” rated pro account last weekend over for no apparent reason. There was no porn, nudity, or stolen content on it. Also, I orded prints from them every couple of months as well. They were making money. That said, Flickr probably has millions of worthless free acounts that either contain no content, or else only stolen porn and “my d__k” pictures taken on a cellphone. Given their policies, that’s exactly what they deserve.

Perhaps I just blocked someone who was too closely connected to an employee or perhaps my account fell victim to a disgruntled employee. Hopefully, when microsoft takes over, they will end the free reign of flickr employees and start thinking about rational things, like making money, rather than allowing a bunch of adolescents to run the show. They run things way too much like one would run facebook or myspace, without realizing that photos are what make them money and draw views to their advertisers. When they delete high-end accounts like mine that were getting lots of views and ordering lots of prints, they are not maximizing profits. They need to go back to buisness school.

By: nothing is free

nothing is free — Tue, 13 May 2008 15:41:38 +0000

Perhaps you guys all want someone to give you a ton of space for free, but it’s not happening. And it’s really a nominal cost. You spend twice as much or more on one tank of gas.

There has to be some incentive to pay, or who would? It’s business. And it’s not stupid.

Any free site I’ve ever been too limits or changes the size of my picture. Flickr Pro does not, which is why I pay.

I will say their newest uploader sucks, and I switched back to the older version. But it took me less than five minutes, so I can’t complain.

By: Brian

Brian — Sun, 24 Feb 2008 13:47:06 +0000

When i made the selection to move my photos from yahoo to flickr I made a huge mistake, even though i did it right when the choice was given i was locked out of my photos for almost 2 months while the transfer happened, there was no warning that it would take 2 months and i wouldn’t have access to them. When i complained about it in their help forum on flickr my posts were delete by the staff. Over 5 of them just deleted, emails went ignored.

When my pictures finally came through i verified them against the backup copies i had, got a couple that i hadn’t saved and then deleted all of them off flickr and terminated my account and told them to kiss my ass.

What i find odd is Yahoo owns flickr yet doesn’t take responsibility for what the flickr staff does and the flickr staff points the finger at yahoo.

The pro status is a joke, they hold your pictures that you have the rights to hostage unless you wish to pay for their services. Sure you can delete to get them back, but come on if you have 1000 pictures thats really stupid to force your users to do that. .

By: Jay

Jay — Thu, 03 Jan 2008 16:55:05 +0000

Guys….PRO account costs money….$24 bucks….that is why Flickr played this game of not warning people….who had thousands of pics uploaded….so u will be forced to buy PRO account..
They give u option of downloading or deleting pics one by one…taht would take teh whole weekend..but I would still do it…and not give my business to dishonest aholes like flickr.

By: erica

erica — Fri, 21 Dec 2007 06:47:07 +0000

i agree with you, flickr really sucks! i moved there from yahoo and they gave me this free pro account…for awhile. the free pro account is a trap because after it expires, all my photos are locked away in their system from me, unless i pay. it’s not huge money, but i don’t wanna pay!

By: Tony

Tony — Sun, 16 Dec 2007 18:32:23 +0000

Flickr sucks. They’ll hold your pis for ransom cash. They wait till you’ve loaded a wack of photos up, then shut your site down, and force you to upgrade to a ro accout. Don’t use flickr. There are a bunch of better deals out there. And oh yeah, flickroos… I think you’re a bunch of dicks. Enjoy your dirty money.. go snort it up your nose and drive into a brick wall.

By: Tiagonmas

Tiagonmas — Mon, 19 Nov 2007 23:48:40 +0000

Hi! There!
I’m also a Pro user and received no previous warning that my account was expiring. It just did! “Don’t panic, but your Pro account has expired.”.
It just happens that I tried to upgrade but the upgrade price is not in my currency (i’m in Portugal and the prices appear in Brazilian coin), and the process fails in the end (using Visa).

I’ve been waiting for a solution from Flickr and after after 6 days I received this answer :

In response to your email, our engineers released a fix on this issue 11/08/2008 where users should be able to change the country they are in so they are not forced to pay from a Brazilian pay site. If you choose Brazil as your country then you will need to pay in Brazilian Dollars.
If you are not able to change the country please reply to this email with the information below and we will research this further. We do apologize for the inconvenience this has caused.”

Obviously the problem was not solved yet. Still waiting to be able to change the country for the currency and upgrade.

By: Lucy

Lucy — Fri, 09 Nov 2007 16:31:29 +0000

I am very sorry, but flickr-staff are f*cking bastards!

By: Dev M

Dev M — Sat, 01 Sep 2007 18:48:45 +0000

Flickr DOES NOT RESPECT USERS at all:
Here is the reply that I received when I had problems with conflicting yahoo accounts. 2 accounts in question, 1 needed to be deleted so that I could proceed with transferring my photos to my new account.
Here is FLICKR’s response:

Hello,

Thanks for writing in and sorry for the late response.

Your account is not deleted.

Regards,
Do

By: Mike 3D

Mike 3D — Sun, 02 Apr 2006 00:24:59 +0000

Yes Flickr has at hing about Favoritism I have waited six days and my photos still are not in any searchable tags, So it’s just fine to take my pro account fee and not post a thing of mine.

We need more sites like this all over the web.

By: Jason

Jason — Wed, 22 Feb 2006 00:11:48 +0000

David - you’re right, I should have updated this post or put something in the comments. This post was the result of a misunderstanding, but I wasn’t the only person that was confused by the situation. It’s maybe a little embarrassing, but I figure there’s no point trying to erase history by taking this post down. Thanks for the comment.

By: David

David — Tue, 21 Feb 2006 23:37:19 +0000

Your attitude seems a bit harsh considering all you have to do is upgrade to get all your pictures viewable again. Its not as if they deleted all your pictures. But then again I am the kind of person who does not let something this silly send my blood preassure through the roof.

By: Francesca

Francesca — Sat, 24 Dec 2005 09:09:11 +0000

That’s total bull! If they generally give notice and couldn’t because they were busy then that is a problem they will have to deal with. It is not the users issue. At the very least this email should have been your notice, late or not…honnor the orrigional intent which was to give a reasonable warrning!

(Writing the email in a cute and fun tone does not make the company come across easygoing and personable. Content like this is not that easily glossed over.)

By: Caterina Fake

Caterina Fake — Mon, 10 Jan 2005 22:56:41 +0000

Indeed! Our apologies. There was only a skeleton crew around for the holidays, and the email alerts to let Flickr users know their free pro accounts were expiring were not yet automated. This is something that will be automatic in the future, but while our crew was away over the holidays, the email alerts slipped through the cracks.

Caterina